Public Ticket #87

The template cannot be installed

Joseph Replied 6 days, 19 hours ago on December 4th at 4:35am

default avatar

Joseph

supervisor_account Staff

This issue happens because you uploaded the wrong zip file. Please unzip and upload only the wordpress theme file instead of the whole package. See more about the issue here.

Thanks!

Peter Stadelmann started a discussion November 30th at 1:06pm

default avatar

Peter Stadelmann

loyalty 1 Ticket

 

The template cannot be installed

Error during installation

Theme-Installation aus Datei: themeforest-1VEMG5Ux-thrive-intranet-community-wordpress-theme.zip
Entpacken des Pakets …

Das Theme wird installiert …

Das Paket konnte nicht installiert werden. Dem Theme fehlt das Stylesheet style.css.

Theme-Installation fehlgeschlagen.

Advertisement

Ticket Details

Friendly Reminder

Support Includes the Following:
  • checkAnswer related questions
  • checkRelated technical questions
  • checkAssistance with reported bugs and issues
  • checkHelp recommended 3rd party plugins
Not Included:
  • × Customization Services
  • × Installation Services
  • × 3rd Party Plugins Customisations