Public Ticket #6

BuddyDrive

Joseph L. Replied 2 days ago on July 14th at 12:33am

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Joseph L.

supervisor_account Staff

Hi, Chris

Apologies for delayed in our support response. Rest assured everything is back to normal now. I am really thankful for your understanding.

Anyways, can you send me a screenshot and your website url so that I can check it?

Cheers

Chris started a discussion June 25th at 1:16pm

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Chris

loyalty 1 Ticket

I've installed this theme and set it up as an Intranet using the demo content for a client. I'm experiencing an issue with BuddyDrive whereby when new files or folders are added and set to Public, they are only visible to the person who created and no one else.

Any idea what is going on?

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Ticket Details

Friendly Reminder

Support Includes the Following:
  • checkAnswer related questions
  • checkRelated technical questions
  • checkAssistance with reported bugs and issues
  • checkHelp recommended 3rd party plugins
Not Included:
  • × Customization Services
  • × Installation Services
  • × 3rd Party Plugins Customisations