Public Ticket #42

Javascript Error -- causing problem on the site with other javascript calls

Steve Feher Replied 1 day, 11 hours ago on September 18th at 12:32pm

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Steve Feher

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This appears to have solved the issue. 

Thanks for your fast response, Joseph.  

 

Steve 

Joseph L. Replied 1 day, 11 hours ago on September 18th at 12:21pm

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Joseph L.

supervisor_account Staff

Hi Steve,

Looks like we have to deal a bit with Envato Updates. 

Attached is the new version of thrive.js. Unzip the file and locate the file called thrive.js and upload it to your website using FTP, overwriting your current thrive.js file inside wp-content/themes/thrive-nouveau/js/thrive.js

[Click to Download Attachment]

Let me know if this work.

Thanks,

Joseph

Steve Feher Replied 1 day, 13 hours ago on September 18th at 10:34am

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Steve Feher

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But when can we expect an update?  

This is a major problem for us.  I need a solution.

John Mark Jacob (JMJ) Replied 1 day, 19 hours ago on September 18th at 4:55am

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John Mark Jacob (JMJ)

supervisor_account Staff

Hi Steve,

Apologies for any delays while getting back to you.

There is an upcoming update with the theme that will address this issue.

You will be notified via email.

Thanks!

Steve Feher started a discussion September 1st at 8:45pm

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Steve Feher

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Problem discovered in the thrive.js file.... 

 

thrive.js?ver=3.1.10:597 Uncaught TypeError: Cannot read property 'length' of undefined
at HTMLDocument.<anonymous> (thrive.js?ver=3.1.10:597)
at i (jquery.js?ver=1.12.4-wp:2)
at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2)
at Function.ready (jquery.js?ver=1.12.4-wp:2)
at HTMLDocument.J (jquery.js?ver=1.12.4-wp:2) 

 

This error causes problems in form submissions, button clicks, etc. on our site.  

Can you update the theme to solve this bug?

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