Public Ticket #40

HOW TO CHANGE LOGO

John Mark Jacob (JMJ) Replied 20 hours, 48 minutes ago on September 19th at 3:59am

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John Mark Jacob (JMJ)

supervisor_account Staff

Hi Raysa,

You're welcome! 

I would love to hear your feedback about our product and customer support.

Please let us know by rating our product on Themeforest (5 stars will really help!)

Here is how:

To rate an item 5 stars, you can follow steps as below:

Step 1:  Login into your Account on Themeforest.

Step 2:  When successfully logged in, you can move your mouse on the username and go to your Account.

Step 3:  Navigate to your Downloads tab.

Step 4:  Now, search our Template, move your mouse over the last star and click to rate the item.

With just 4 simple steps, you encourage our team so much to improve the theme as well as our service.

Thank you!

Raysa Rodriguez Replied 1 day, 8 hours ago on September 18th at 4:20pm

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Raysa Rodriguez

loyalty 1 Ticket

Thank you so much! it worked!!!

Joseph L. Replied 1 day, 12 hours ago on September 18th at 12:23pm

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Joseph L.

supervisor_account Staff

Hi Raysa,

You need to click that button "Install Now" to activate the customizer. Once, the plugin (Kirky) is installed in your website, go back to the customizer and you should see the option :)

Cheers~

Raysa Rodriguez Replied 1 day, 12 hours ago on September 18th at 12:16pm

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Raysa Rodriguez

loyalty 1 Ticket

Hello,

thank you so much for the reply once i click  /wp-admin > appearance > customize > the opcion "thrive customization" doesn't show AT ALL, is nowhere to be found in the admin, and i need to change this because the institution where i work choose this theme from all it in the market and now we are half way to setting it.

I'm attaching you the image of our issue, in hope to get an answer maybe a little bit sooner.[Click to Download Attachment]

John Mark Jacob (JMJ) Replied 1 day, 19 hours ago on September 18th at 4:58am

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John Mark Jacob (JMJ)

supervisor_account Staff

Hi Raysa,

Thanks for choosing Thrive.

Go to /wp-admin > appearance > customize > thrive customization > logo 

to change the logo. 

Don't forget to save the changes.

Cheers

Raysa Rodriguez started a discussion August 26th at 3:24pm

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Raysa Rodriguez

loyalty 1 Ticket

Hello, i just downloaded the Thrive theme to use as an intranet. I followed all the installation process and everything went smooth. so my problem is the following:

1. I need to change the THRIVE LOGO that is located in the dashboard to the left.

2. I need to change the THRIVE LOGO that is located in the SIGN IN.

in hope you guys can help me out with that, thank you so much in advance.

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