Public Ticket #4

edit Cover photo in buddypres edit

Joseph L. Replied 1 day, 8 hours ago on July 14th at 3:30pm

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Joseph L.

supervisor_account Staff

Hi Sonic,

Thanks for reporting the issue. Please refer to this ticket instead: http://support.dunhakdis.com/ticket/8/#ticket-reply-10

Have a great day! 

Sonic D Replied 1 day, 16 hours ago on July 14th at 7:57am

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Sonic D

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Hi Joseph,

Great to hear from you and thank you for your reply. I just have renewed my Thrive Licence. I think I will open a new ticket in order to not confuse my issue with the other user.

Thanks :)

Regards
Daniel

Joseph L. Replied 2 days ago on July 14th at 12:29am

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Joseph L.

supervisor_account Staff

Hi, Sonic

Thanks for the compliment. Apologies for any delays regarding the replies.

Anyways, can you send me a screenshot or your website url so that I can check it.

@Antoine

Please do send a screenshot as well so that I can investigate what is causing the issue.

Thanks

Sonic D Replied 2 days, 11 hours ago on July 13th at 12:45pm

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Sonic D

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Hi Josef,

I hope you are doing great.

I know you are a genius and resolving ticket problems might be too boring for you which I can understand with your computer skills. But I have the same issue as explained below from the other user, the members cannot upload cover photos anymore. I have tried to make it work but it is impossible.

I haven't bought yet a new Thrive support licence because last time when I bought one, nobody has replied to my tickets anymore but if you would help me on this issue, I will buy a new licence immediately.

Please let me know and I will happily renew my license.

Thank you for your great help.

Best wishes,

Daniel

Antoine started a discussion May 25th at 5:29pm

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Antoine

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Hello, 

I have purchased  this theme and  i do love it. 

But i have  an small issue  i  cant resolve and hope you can help me with it.

I am bulilding my community website for now on local computer on XAMP

 when i install the theme thrive  and  the plugins   i  go to the websites front. and  go to edit cover  my profile menu. 

I  can start uploading an image and get the message its too small, but its  not to small. 

also there  appears no sample   where i can crop the image. 

 

When i look at the  website console  (F12) in firefox i see the folowing.

This page uses the non standard property “zoom”. Consider using calc() in the relevant property values, or using “transform” along with “transform-origin: 0 0”. cover-photo
JQMIGRATE: Migrate is installed, version 1.4.1 jquery-migrate.min.js:2:552

after i click on crop  this  appears on the inspector

 

This page uses the non standard property “zoom”. Consider using calc() in the relevant property values, or using “transform” along with “transform-origin: 0 0”. cover-photo
Some cookies are misusing the recommended “sameSite“ attribute 2
JQMIGRATE: Migrate is installed, version 1.4.1 jquery-migrate.min.js:2:552
Source map error: Error: request failed with status 404
Resource URL: http://localhost/wordpress/wp-content/themes/thrive-nouveau/js/jquery-plugins.js?ver=3.1.8
Source Map URL: jquery.nanoscroller.min.js.map

i hope you have  enough info and  can help me. 

much Greetings

Antoine

 

 

 

 

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