Public Ticket #2265

Theme overriding LearnDash template

Simon Tetreault started a discussion January 22nd at 1:38pm

default avatar

Simon Tetreault

loyalty 3 Tickets

Hi. I am using Thrive Nouveau with the e-learning theme and managing my courses with LearnDash. I tried setting up a short description to one of my courses, but the text would never display. I first checked on the Support of LearnDash and it said "Go to LEARNDASH LMS > SETTINGS > SUPPORT and look to see if any of the LearnDash template file paths are listed in 'red'. If so, this means the theme you are using is overriding our default templates. Please reach out to the theme's support team for assistance." So i tried switching to a default theme and the text was displayed. When switching back to Thrive, I went to Learndash LMS > Settings > Support and the template called "course_list_template" from the directory "wp-content/themes/thrive-nouveau/learndash/course_list_template.php" was indeed written in red. 

So I would like to know if you could assist me in fixing this issue. Is there a way to prevent Thrive to override the course_list_template from LearnDash?


Ticket Details

Friendly Reminder

Support Includes the Following:
  • checkAnswer related questions
  • checkRelated technical questions
  • checkAssistance with reported bugs and issues
  • checkHelp recommended 3rd party plugins
Not Included:
  • × Customization Services
  • × Installation Services
  • × 3rd Party Plugins Customisations