Public Ticket #22

Upload photos

lock FCO JAVIER FRANCO ABASCAL Replied 2 days ago on September 18th at 6:34pm

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lock FCO JAVIER FRANCO ABASCAL Replied 2 days ago on September 18th at 6:00pm

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Joseph G. Replied 2 days, 7 hours ago on September 18th at 11:37am

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Joseph G.

supervisor_account Staff

Hi, Javier

We will investigate this issue in your side and provide an update as soon as possible.

In the meantime, please make sure your WordPress and all of your plugins are up to date.

Thanks

lock FCO JAVIER FRANCO ABASCAL Replied 4 days, 1 hour ago on September 16th at 5:41pm

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Joseph G. Replied 4 days, 8 hours ago on September 16th at 10:53am

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Joseph G.

supervisor_account Staff

Hello!

May I know what phone are you using when viewing the site? Is it IOS or Android?

Thanks

FCO JAVIER FRANCO ABASCAL Replied 7 days, 23 hours ago on September 12th at 7:13pm

Excuse me I had not installed the plugin
Kirki Customizer Framework, for that reason I didn't know how to do many things.

I have a problem, when I look at the website on a mobile phone, I don't see the previous image of the videos. I have to go to the browser and delete the attached Attachments of the site. It worries me a lot, can you help me? Attachment screenshotImage Attachment

Joseph G. Replied 10 days, 4 hours ago on September 10th at 2:47pm

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Joseph G.

supervisor_account Staff

Hi, FCO JAVIER FRANCO ABASCAL

Please refer below for the answeres regarding your questions:

Hello,
The cover photo appears in gradient colors. Can you make the photo come out with the original colors?
Attached capture of the original photo and the cover

- Go to wp-admin > appearance > customization > thrive customization > custom css, and paste the following CSS code:

#item-header-cover-photo:after {
display: none
}

Where can I change the color of the header and the logo?
Attachment capture

- WP-Admin > Appearance > Customizer > Thrive Customisation > Header Styling

Where can I get the theme documentation

- https://dunhakdis.com/thrive-intranet-extranet-community-theme-documentation/

How can I create a new forum?

- https://codex.bbpress.org/step-by-step-guide-to-setting-up-a-bbpress-forum/

How can I change the logo?

- WP-Admin > Appearance > Customizer > Thrive Customisation > Logo Settings

How can I change the text?

- Use translation plugins like LocoTranslate or WeGlot

How can users modify their profile data?

- Should go to their profile > settings

What is the difference between a forum and a community?
How do you add a community?

- Forum is a discussion board while community handles members, groups, profiles, activities.

Let me know if you need more assistance :)

Cheers

lock FCO JAVIER FRANCO ABASCAL Replied 14 days, 23 hours ago on September 5th at 7:20pm

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lock FCO JAVIER FRANCO ABASCAL Replied 15 days, 21 hours ago on September 4th at 9:04pm

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FCO JAVIER FRANCO ABASCAL Replied 15 days, 23 hours ago on September 4th at 7:54pm

Hello,
Where can I change the color of the header and the logo?
Attachment capture.[Click to Download Attachment]

lock FCO JAVIER FRANCO ABASCAL Replied 15 days, 23 hours ago on September 4th at 7:48pm

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Joseph G. Replied 17 days, 14 hours ago on September 3rd at 4:40am

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Joseph G.

supervisor_account Staff

Hi, FCO JAVIER FRANCO ABASCAL

Please visit the following url to increase the upload size of your website: 

https://kinsta.com/blog/wordpress-maximum-upload-file-size/ 

To set the maximum limit for BuddyKit images and videos, go to wp-admin > buddykit > activity

Cheers 

FCO JAVIER FRANCO ABASCAL Replied 17 days, 21 hours ago on September 2nd at 9:29pm

I also limit the size of the videos. How can i increase it?

FCO JAVIER FRANCO ABASCAL Replied 17 days, 21 hours ago on September 2nd at 9:25pm

When I open my photos, the photos I have in my activity do not appear.
Attached capture[Click to Download Attachment]

FCO JAVIER FRANCO ABASCAL started a discussion September 2nd at 9:17pm

Hi,

I want to know how to extend the size limit in upload photos.

 

Best regards,

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