Public Ticket #2185

Is the Thrive Theme still supported?

Fadli Saad Replied 3 days, 14 hours ago on December 11th at 4:07am

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Fadli Saad

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Yes, I just bought this theme and now I feel disappointed since no response from the developer. Can we report to Themeforest? Anyone agree with me?

Tal Shkuri Replied 4 days, 9 hours ago on December 10th at 8:58am

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Tal Shkuri

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I would like to know that too. I have just bought this theme.

Sascha started a discussion December 4th at 12:23pm

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Sascha

loyalty 18 Tickets

Hi there,

firstly, I'd like to thank you for the support that I got until now. But in the last month there has been a change.

There are posts in this forum that older than 18 days and that didn't receive an answer from the support team. I'm wondering if the theme get supported in the future. I know there can be stressful days in a company. But as a customer I'd wish that you communicate changes in the quality of the customer service (e.g. that the answers will take longer than in the past for the next X weeks).

So could you say when it gets better?

Sascha

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